At Hyundai we endeavour to provide Right Care for our customer’s cars. Our sincere commitment for customer-oriented service is written in ‘Hyundai Customer Promise’. We always consider each customer a valuable driver and strive for customer satisfaction by offering impeccable services.
We value all our customers and we commit to:
• Listen carefully and actively follow up on your request
• Maintain a clean, safe and friendly environment
• Schedule an appointment that is convenient to you
• Attend to you promptly on arrival in a friendly and professional manner
• Provide you with an accurate time and cost estimate
• Obtain your authorization before commencing any additional work
• Thoroughly explain all repairs performed and review all costs
• Ensure the vehicle is returned at the time agreed in a clean and tidy condition
• Make contact within 3 business days to ensure you are satisfied with all the services provided